Shipping policy

Thanks for visiting and shopping at GILL'S. Below are the terms and conditions that make up our shipping policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates and delivery estimates

We provide free worldwide shipping to our customers. We ship all domestic and international orders with PostNL. Delivery estimates are as follows:

  • NL: 1-2 working days.
  • Europe: 3-5 business days.
  • Rest of the world: 6-10 business days.

Shipping confirmation and order tracking

You will receive a shipping confirmation email once your order has been shipped, containing your tracking number (s). The tracking number is active within 24 hours.

Customs, Duties and Taxes

GILL'S is not responsible for any customs and taxes applied to your order. Any charges imposed during or after shipment are the responsibility of the customer (tariffs, taxes, etc.).

Damage

GILL'S is not liable for products damaged or lost during shipment. If you received your order damaged, please contact the carrier to make a claim.

Save all packaging materials and damaged goods before making a claim.